Your Questions, Answered.
We believe in clarity and transparency in everything we do. Here are answers to some questions we frequently receive from business owners. If you don't see your question here, please don't hesitate to reach out.
What is your pricing model? Do you work with small business budgets?
Yes, absolutely. We specialize in working with small to medium-sized businesses and non-profits. We don't use a one-size-fits-all pricing model because every business is unique. Instead, we provide custom solutions tailored to your specific needs and budget. Our process begins with a free consultation to understand your goals, after which we'll provide a clear, transparent proposal. Our focus is on delivering a strong return on your investment, ensuring our services are a value-add, not just a cost.
I'm not sure which service I need. Can you still help?
Definitely. In fact, most of our clients start in this exact position. It's our job as your technology partner to help you identify your needs and build a strategic roadmap. Our process always begins with a discovery call where we listen to your challenges and goals. From there, we can recommend a specific solution, whether it's strengthening your cybersecurity, improving your efficiency through Business Optimization, or growing your brand with Digital Marketing.
What does the process look like for a new client?
Our process is straightforward and collaborative:
Discovery Call: A no-pressure conversation for us to learn about your business and for you to see if we're the right fit.
Strategic Roadmap: We present a clear, jargon-free proposal outlining our recommended solutions, timelines, and transparent pricing.
Execution & Onboarding: Once approved, we begin implementing the solutions, keeping you informed every step of the way.
Ongoing Partnership: Our goal is a long-term relationship. We provide continuous support and strategic guidance to ensure your technology always aligns with your business goals.
What kinds of businesses do you typically work with?
We partner with a wide range of small to medium-sized businesses and non-profits across many industries, including healthcare, finance, legal, retail, and manufacturing. While we are based in Pollock and love working with our fellow Central Louisiana businesses, we are fully equipped to serve clients remotely across the United States.
Why should I choose Monadic over a simple "break-fix" IT service?
A "break-fix" service is reactive; they fix things after they've already broken, causing costly downtime. Monadic operates as a proactive, strategic partner. Our goal is to prevent problems before they happen. Through services like Managed Services and Full-Stack Consulting, we focus on your long-term business goals, ensuring your technology is a stable platform for growth, not a source of recurring emergencies.
Do I have to sign a long-term contract?
We believe in earning your business every month. While some projects may have a defined scope and timeline, our managed service offerings are designed to be flexible. We prioritize building a strong partnership based on trust and results, not locking you into a restrictive long-term contract.